Human Element Self Assessment

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STEP 1

Human Element
"NEGATIVE" Self Assessment

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Resilience indicators in action "Negative" (1 out of 7)

1. In case of an unfinished task, or a bad organized and close to failure task, how high would you rate the impact of the following scenarios?

Crew was distracted by incidents or other tasks.

Crew was distracted by incidents or other tasks.*

Very low

Low

Medium

High

Very high

Crew didn’t follow procedures as required.

Crew didn’t follow procedures as required.*

Very low

Low

Medium

High

Very high

Confusion or lack of agreement over the plan.

Confusion or lack of agreement over the plan.*

Very low

Low

Medium

High

Very high

Lack of coordination among crew.

Lack of coordination among crew.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Negative" (2 out of 7)

2. In case of incident or failed communications, how high would you rate the impact of the following scenarios?

Crew failed to communicate and/or late/ misunderstood communications.

Crew failed to communicate and/or late/ misunderstood communications.*

Very low

Low

Medium

High

Very high

Failed to confirm safe receipt of communication.

Failed to confirm safe receipt of communication.*

Very low

Low

Medium

High

Very high

Crew not aware of information when available.

Crew not aware of information when available.*

Very low

Low

Medium

High

Very high

Communication channels are not optimal for use.

Communication channels are not optimal for use.*

Very low

Low

Medium

High

Very high

Communications are ignored or dismissed.

Communications are ignored or dismissed.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Negative" (3 out of 7)

3. In case of absence of teamwork or poor performance, how high would you rate the impact of the following scenarios?

Crew only concerned about their personal tasks and responsibilities as individuals.

Crew only concerned about their personal tasks and responsibilities as individuals.*

Very low

Low

Medium

High

Very high

Crew couldn’t work together properly when required.

Crew couldn’t work together properly when required.*

Very low

Low

Medium

High

Very high

Crew not familiar with other’s roles and tasks.

Crew not familiar with other’s roles and tasks.*

Very low

Low

Medium

High

Very high

Crew only interested on their own needs and workload.

Crew only interested on their own needs and workload.*

Very low

Low

Medium

High

Very high

Crew not concerned for the impact of their actions on others.

Crew not concerned for the impact of their actions on others.*

Very low

Low

Medium

High

Very high

Nobody demonstrates any leadership.

Nobody demonstrates any leadership.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Negative" (4 out of 7)

4. In case of equipment not used or misused, how high would you rate the impact of the following scenarios?

Crew do not use technical resources when possible.

Crew do not use technical resources when possible.*

Very low

Low

Medium

High

Very high

Crew not familiar with technical resources.

Crew not familiar with technical resources.*

Very low

Low

Medium

High

Very high

Crew don’t use technical resources properly or as instructed (ex. Not doing risk assessments, taking shortcuts).

Crew don’t use technical resources properly or as instructed (ex. Not doing risk assessments, taking shortcuts).*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Negative" (5 out of 7)

5. In case of mishandling or failure at handling disruptions/ distractions, how high would you rate the impact of the following scenarios?

Crew are surprised by disruptions.

Crew are surprised by disruptions.*

Very low

Low

Medium

High

Very high

Crew shift their attention to distractions loosing the primary task importance.

Crew shift their attention to distractions loosing the primary task importance.*

Very low

Low

Medium

High

Very high

Crew in confusion and unproperly organized in case of disruptions.

Crew in confusion and unproperly organized in case of disruptions.*

Very low

Low

Medium

High

Very high

Crew not responding immediately to disruptions.

Crew not responding immediately to disruptions.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Negative" (6 out of 7)

6. In case of crew failure/ poor management when needed to change plans, how high would you rate the impact of the following scenarios?

Crew can’t tell in time when they need to change plan or priorities.

Crew can’t tell in time when they need to change plan or priorities.*

Very low

Low

Medium

High

Very high

Crew not happy with changes in plans or priorities.

Crew not happy with changes in plans or priorities.*

Very low

Low

Medium

High

Very high

Crew are confused, slow and uncertain how to respond when plan changes.

Crew are confused, slow and uncertain how to respond when plan changes.*

Very low

Low

Medium

High

Very high

Crew don’t ask for clarifications in case of any uncertainties.

Crew don’t ask for clarifications in case of any uncertainties.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Negative" (7 out of 7)

7. In case of crew unable to handle pressure during tasks, how high would you rate the impact of the following scenarios?

Safety-critical tasks are omitted or done badly.

Safety-critical tasks are omitted or done badly.*

Very low

Low

Medium

High

Very high

Emerging risks are ignored.

Emerging risks are ignored.*

Very low

Low

Medium

High

Very high

Coordination of crew members breaks down.

Coordination of crew members breaks down.*

Very low

Low

Medium

High

Very high

Safety-critical communications are not made or get lost in the confusion.

Safety-critical communications are not made or get lost in the confusion.*

Very low

Low

Medium

High

Very high

Crew members freeze under pressure, unable to act.

Crew members freeze under pressure, unable to act.*

Very low

Low

Medium

High

Very high

Levels of shouting, aggression, destructive criticism increase with pressure.

Levels of shouting, aggression, destructive criticism increase with pressure.*

Very low

Low

Medium

High

Very high

STEP 2

Human Element
"POSITIVE" Self Assessment

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Resilience indicators in action "Positive" (1 out of 7)

1. In case of a timely finished and highly creative and effective task, how high would you rate the impact of the following scenarios?

Crew followed Company’s Procedures

Crew followed Company’s Procedures*

Very low

Low

Medium

High

Very high

Crew managed unusual and unexpected circumstances successfully that required them to deviate from standard rules and procedures.

Crew managed unusual and unexpected circumstances successfully that required them to deviate from standard rules and procedures.*

Very low

Low

Medium

High

Very high

Other projects dependent on this started without delays.

Other projects dependent on this started without delays.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Positive" (2 out of 7)

2. In case of exceptional communication and overall safety, how high would you rate the impact of the following scenarios?

Message was safely received and understood.

Message was safely received and understood.*

Very low

Low

Medium

High

Very high

Speaker used language and jargon appropriate to receiver.

Speaker used language and jargon appropriate to receiver.*

Very low

Low

Medium

High

Very high

Speaker allowed small breaks during briefings due to noisy environment, receiver being stressful or busy.

Speaker allowed small breaks during briefings due to noisy environment, receiver being stressful or busy.*

Very low

Low

Medium

High

Very high

All relevant crew were briefed in time and with clear instructions.

All relevant crew were briefed in time and with clear instructions.*

Very low

Low

Medium

High

Very high

Crew took the initiative to ask questions when needed and there were all responded on time.

Crew took the initiative to ask questions when needed and there were all responded on time.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Positive" (3 out of 7)

3. In case of outstanding teamwork and high-quality performance, how high would you rate the impact of the following scenarios?

Crew shared their opinion and point of view.

Crew shared their opinion and point of view.*

Very low

Low

Medium

High

Very high

Crew were respectful and protective with each other.

Crew were respectful and protective with each other.*

Very low

Low

Medium

High

Very high

Crew adapted to taking new roles and tasks when the conditions required.

Crew adapted to taking new roles and tasks when the conditions required.*

Very low

Low

Medium

High

Very high

All crew listened to each other’s advises, regardless their rank.

All crew listened to each other’s advises, regardless their rank.*

Very low

Low

Medium

High

Very high

All crew took responsibility for their own actions and consequences.

All crew took responsibility for their own actions and consequences.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Positive" (4 out of 7)

4. In case of properly using the equipment, how high would you rate the impact of the following scenarios?

All necessary technical resources were used by crew.

All necessary technical resources were used by crew.*

Very low

Low

Medium

High

Very high

Crew knew how to operate technical resources.

Crew knew how to operate technical resources.*

Very low

Low

Medium

High

Very high

Crew knew all safety guides and rules on how to operate technical resources.

Crew knew all safety guides and rules on how to operate technical resources.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Positive" (5 out of 7)

5. In case of correct handling and successfully handling disruptions and distractions, how high would you rate the impact of the following scenarios?

Crew understood all distractions promptly.

Crew understood all distractions promptly.*

Very low

Low

Medium

High

Very high

Crew didn’t have to discuss long in order to identify the nature of disruptions and their implications.

Crew didn’t have to discuss long in order to identify the nature of disruptions and their implications.*

Very low

Low

Medium

High

Very high

Crew adjusted their tasks and roles effectively during distractions.

Crew adjusted their tasks and roles effectively during distractions.*

Very low

Low

Medium

High

Very high

Crew reacted immediately with determination to disruptions.

Crew reacted immediately with determination to disruptions.*

Very low

Low

Medium

High

Very high

Crew didn’t panic in the face of disruptions.

Crew didn’t panic in the face of disruptions.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Positive" (6 out of 7)

6. In case of superior management and correct crew operational skills, how high would you rate the impact of the following scenarios?

All necessary changes to plan or priorities, were addressed promptly.

All necessary changes to plan or priorities, were addressed promptly.*

Very low

Low

Medium

High

Very high

Senior crew shared their plans as they develop.

Senior crew shared their plans as they develop.*

Very low

Low

Medium

High

Very high

All revised instructions that were given by senior crew were clear and on time, considering also the tasks the crew was undertaking.

All revised instructions that were given by senior crew were clear and on time, considering also the tasks the crew was undertaking.*

Very low

Low

Medium

High

Very high

Crew was encouraged to question and suggest, as they were listened and responded respectfully.

Crew was encouraged to question and suggest, as they were listened and responded respectfully.*

Very low

Low

Medium

High

Very high

Crew voice their ideas and views confidently but with respect.

Crew voice their ideas and views confidently but with respect.*

Very low

Low

Medium

High

Very high

Crew responded to changes in plans promptly, smoothly, and efficiently.

Crew responded to changes in plans promptly, smoothly, and efficiently.*

Very low

Low

Medium

High

Very high

Tasks, roles, and resources were re-allocated as necessary, with minimum discussion.

Tasks, roles, and resources were re-allocated as necessary, with minimum discussion.*

Very low

Low

Medium

High

Very high

Resilience indicators in action "Positive" (7 out of 7)

7. In case of crew being able to exceptionally handle pressure during tasks. how high would you rate the impact of the following scenarios?

Crew were always up to their tasks with success.

Crew were always up to their tasks with success.*

Very low

Low

Medium

High

Very high

Crew took extra care, especially over safety-critical tasks.

Crew took extra care, especially over safety-critical tasks.*

Very low

Low

Medium

High

Very high

Crew monitored each other for signs of stress and provide additional support to anyone who appears over-stressed.

Crew monitored each other for signs of stress and provide additional support to anyone who appears over-stressed.*

Very low

Low

Medium

High

Very high

Crew communications were clear, always to the point and only when needed.

Crew communications were clear, always to the point and only when needed.*

Very low

Low

Medium

High

Very high

End of questions

Date of submission: 09/06/2026

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